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What is it worth?

Admitting a Pricing Mistake

@AtticRattata asks

I gave someone the wrong reference price by accident. How do I correct it without looking shady?

Jeff answers

I'd explain the specific mistake promptly: wrong version, outdated comparison, or incorrect quantity. Show the corrected reference in our app and revisit any unfinished agreement openly. If a deal is already completed, discuss the situation rather than declaring new terms. Owning the error is more trustworthy than defending it.

— Jeff, infinitepulls.com

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