@VintageVulpix asks
a gift arrived damaged and I have a gift receipt. Do I involve the giver or handle it myself?
Jeff answers
I'd review the seller's exchange or return process and use the receipt as intended. Keep photos and packaging and act within applicable deadlines. Involve the giver if their order details are needed, without making it sound like their fault. The condition problem and the thoughtful gesture are separate things.
— Jeff, infinitepulls.com